Help Centre
Gaming should be fun, every single time. Our tools help you keep your spending and playing time under control. Free support is also available from Kindbridge Behavioral Health, GamTalk and Gamban / GamBlock.
What tools let me cap my deposits and playing time?
Open the safe play section in your account. Choose limits for deposits, wagers, stakes or session time. Lowering a limit works at once, and raising one takes 24 hours.
What currency does my account use?
Your account uses Canadian dollars (CAD). We show every deposit, bet and withdrawal in CAD.
What payment options are there, and how low can a deposit go?
Pay by Interac e-Transfer, Visa, Apple Pay, Online Banking / Trustly, Instadebit, Flexepin or eCheck. Deposits start at C$5.
How does the loyalty programme work?
In Kahnawake Rewards you opt in to the rewards you want. Join Level-Up Bonuses and Slot Missions to earn extra perks.
How can I protect my account?
Keep your account safe with a password only you could come up with, and never hand it over to anyone. Our team verifies your identity through KYC and looks at where you log in from, all ahead of accepting any first deposit. Spotted something strange? Email [email protected].
Which studios run the live tables?
Our live tables are run by Stakelogic Live and Playtech Live.
What are Kahnawake Originals games?
Kahnawake Originals is our own line of games. Find them in the Originals row in the lobby.
Your limits
- Limits on deposits, wagers and stakes.
- Time alerts and reality checks pop up as you play.
- Need some distance from play? Turn on cooling-off and your account stays locked for whatever length you decide: the shortest lock lasts one day, and the longest runs six weeks.
- Self-exclusion or full account closure.
- A quick self-assessment quiz.
- We check KYC and your location before you can deposit.
- Lowered limits apply right away. Raised limits take 24 hours.